If you have a valid reason for a cancellation, including being infected with COVID-19, you may be able to get a full refund from Carnival. The company will issue a Future Cruise Credit or refund you the full price of your trip. Guests who cannot travel due to illness or insufficient funds can also try to get a reschedule or Future Cruise Credit.
Guests infected with COVID-19
If you are a guest on a Carnival cruise, you may be wondering how to get a full refund. First of all, you can try to call the company and make them aware of your condition. Then, if you’re confirmed as having COVID-19, you can request a full refund for your cruise fare. Usually, you can get a refund up to 14 days prior to embarkation. But, if you’re caught in the middle of your cruise, you’ll get a pro-rated refund. This policy covers medical care and quarantine accommodation onboard as well as travel home from quarantine.
If you’re tested positive, you’ll probably need a booster shot before boarding the ship. However, if you’ve already had the initial dose of COVID-19, you should be fine. However, if you’ve been infected by COVID-19 and haven’t taken a booster shot, you won’t be able to board the ship. However, if you’re lucky, Carnival will give you a credit toward a future cruise.
Carnival Cruise Lines will try to retrieve your checked luggage before the cruise. However, if you don’t follow the protocol, you won’t get a refund, FCC, or any other compensation. However, you’ll still be able to make a claim even if you’re a close contact of a person who has been infected with COVID-19.
If you’re a passenger on a Carnival cruise and you’re unsure of what to do, make sure you follow the instructions provided by the cruise line. First of all, you’ll need to isolate yourself from other passengers. Then, you’ll have to use a mask that will keep your mouth closed until you’re 100% healthy. Then, you’ll need to limit your time indoors and stay away from public places like dining rooms.
Guests ineligible to travel
If you have booked a Carnival cruise but have become ill, you may be entitled to a refund. However, you must follow certain guidelines to be eligible for a refund. You must not try to board the ship in another port. You should also follow the COVID-19 Guest Protocols.
You must be at least 21 years of age to board a Carnival cruise. In some circumstances, the cruise line will let you bring a minor with you, but you must be accompanied by an adult or spouse. If you cannot do so, you will be responsible for the costs of transportation to the next port of call. Also, you must pay for any governmental fees or visas you need to obtain. You must also pay for any other expenses you may incur, such as lodging, air fare, car hire, or travel agency fees.
The first step is to notify the cruise line of the changes. This way, you will be notified as soon as possible. It is possible that the cruise line might decide to change the itinerary or the air carrier, which can result in a delay in your travel. If that happens, you should contact the cruise line immediately. They will try to accommodate you in the alternate arrangements.
When booking a cruise, it is important to understand what the policy is regarding vaccinations. Carnival does not consider this to be a valid reason to deny you a ticket. You must also ensure that the person you are traveling with is legally of legal age.
Guests ineligible to receive Future Cruise Credit
Guests ineligible for Future Cruise Credit from Carnival cruises may be subject to disciplinary action, which can include disembarkation without a refund or being denied boarding. Failure to comply with the cruise line’s environmental policy may result in fines or penalties, which may exceed their unused cruise fare. Further, if a Guest is found in violation of the cruise line’s environmental policy, they may be required to pay for their own transportation home, and they will not be eligible for any refund of unused cruise fare.
Guests who have become infected with COVID-19 or other viruses and bacteria may not be allowed to board the ship. If they are, they must follow the Carnival COVID-19 Guest Protocols to avoid disembarkation. Guests may also be quarantined if they have contracted one of the above-mentioned illnesses. In these cases, the infected passenger may not be permitted to return to the ship. Guests who have been denied embarkation by Carnival must follow the COVID-19 Guest Protocols and not attempt to board at any other port.
To receive a Future Cruise Credit from Carnival Cruise, a guest must present a valid test result, which must be verified by the cruise line. This can be in the form of a laboratory test record, healthcare record, or digital certificate. The document must clearly identify the type of test and the laboratory that performed it. Guests cannot provide photographs of at-home test results, as these are not acceptable documents.
Although Carnival will attempt to accommodate every Guest on time, some Guests may experience flight delays or other problems. In such cases, the cruise line will make alternate arrangements for the Guest. This could include re-boarding, ground transportation, and hotel stays. The company will notify the Guest of any changes to their flight plans. In some cases, the guest may be able to use Future Cruise Credit to purchase another cruise.
Guests ineligible to reschedule
When you cancel your trip with Carnival Cruise Line, you can receive a full refund or a future cruise credit. Refunds vary depending on the length of the cruise, the type of fare you purchased, and when you cancel. Refund policies may also differ for special pricing cruises. If you are unsure about the refund policy for a specific cruise, read the details of the refund policy for the cruise you booked.
Before you get a refund from Carnival, you should know about their medical policies and cancellation policies. If you are not physically fit to take the cruise, you might be refused boarding. However, if you are ill, you might get a prorated credit for a future cruise.
You should also know that your ticket is for you and your named guests. You cannot transfer the ticket to another person without Carnival’s written consent. If you decide to cancel your trip before the cruise, you must make the request in writing. Otherwise, you may not be able to get a refund.
You should also know that you may be able to get a full refund from Carnival Cruise Line if you cancel your cruise. However, it is important to remember that cancellation policies for Carnival Cruises can change. You should check their website or brochure for the most up-to-date policies.
During the cruise, if you are found in violation of the terms of your ticket contract, you may be responsible for any fines or expenses that result from violating this policy. Besides, if you are responsible for disembarking other passengers, then you may be responsible for the cost of their return. Unless you are able to show them the documentation that proves you were responsible, you may not receive a full refund from Carnival.
Guests ineligible to receive Bonus Onboard Credit
While it may not sound like a good idea to share your Carnival cruise onboard credit, you should be aware that you can only do it once during your cruise. Depending on your stateroom location, your onboard credit will be issued in AUD or USD. Onboard credit for UK passengers sailing to Australia will be issued in AUD while those traveling to North America will receive it in US dollars. Some cruise lines also determine the amount of onboard credit by operating currency.
In order to receive Bonus Onboard Credit, guests must be able to show proof of a lower advertised rate for the same cruise itinerary. The lower price must be published in an online travel portal. In addition, it must be for the same stateroom category and number of guests. The credit is non-refundable and must be used on the same cruise.
Guests must have an eligible state of residence in order to receive the discount. Guests must also have at least one passenger in their stateroom who is a resident of the eligible state. Guests should submit proof of residency when making a reservation. Guests must also submit a deposit. Depending on the type of stateroom they choose, the deposit may differ.
The benefit is valid on sailings through July 31, 2023. Guests with more than 100 shares in Carnival Corporation may qualify for this program. However, they cannot use the benefit to pay for gratuities. It also does not apply to passengers who are employees, tour conductors, or travel agents. Additionally, it is not available for passengers who have booked an airline fare.